Frequent Asked Questions
Plans and billing
What is included in the Free plan?
The Free plan includes unlimited employees and 200 MB of storage per organisation. Start with employee records, a directory, an organisation chart, leave management, attendance, employee documents, self-service, and company and department announcements.
Can we pay monthly or annually?
Yes. Pro is $49 per organisation per month or $490 per year. Platinum is $199 per organisation per month or $1990 per year. Annual subscriptions are paid upfront and include 12 months for the price of 10. Features, storage allowances and additional storage rates stay the same. Enterprise pricing is agreed by contract. Prices are in US dollars, excluding applicable taxes.
Is there a free trial?
Yes. You can start a free trial of Pro or Platinum from the pricing page. Enterprise arrangements are agreed with our team.
How is MilaHR priced?
Choose a tier based on the features and storage your organisation needs. The Free plan is $0 per organisation per month. Pro is $49 per organisation per month, Platinum is $199 per organisation per month, and Enterprise pricing is agreed by contract. Prices are in US dollars, excluding applicable taxes.
Does every plan include unlimited employees?
Yes. Every plan includes unlimited employees. There are no per-employee subscription charges.
Is pricing based on the number of employees?
No. Plans have a flat fee per organisation, with storage and features included in each tier. Your employee count does not determine the subscription price.
Which plan is right for our organisation?
Pro adds hiring, onboarding and offboarding, payroll management and payslips, performance reviews, tasks, collaboration and AI assistant to the core employee records available on every plan. Platinum adds procurement and operational reporting. Enterprise offers agreed storage and commercial arrangements.
When should we upgrade?
Pro adds hiring, onboarding and offboarding, payroll management and payslips, performance reviews, tasks, collaboration and AI writing and CV review with monthly AI credits. Platinum adds procurement, operational reporting and a larger AI credit allowance. Compare plans for features, storage and AI credits.
Storage
How much storage is included?
Free includes 200 MB, Pro includes 5 GB, and Platinum includes 20 GB of storage per organisation. Enterprise storage is agreed by contract. Compare plans for features and storage overage rates.
Is storage allocated per employee?
No. Storage is per organisation. For example, Pro includes 5 GB for the whole organisation, regardless of employee count.
What if we need more storage?
Contact sales to discuss larger storage requirements. Additional storage rates are $0.14 per GB per month on Pro and $0.07 per GB per month on Platinum. Enterprise arrangements are agreed by contract.
The platform
Which languages does MilaHR support?
MilaHR supports English, French, Spanish, Portuguese, German and Chinese. Each company configures its own workspace language and timezone, so organisations can work in different languages within the same platform.
Which plans include AI writing assistance?
AI writing assistance and CV review are included on Pro, Platinum and Enterprise and run on MilaHR AI credits. No provider API key or separate AI account is needed. Pro includes 10,000 credits per month, Platinum includes 50,000, and Enterprise credits are agreed by contract.
What are AI credits?
AI credits are the usage allowance included with your plan for AI writing and CV review. One credit covers up to one million (1M) tokens for input and output. Pro includes 10,000 credits per month, Platinum includes 50,000 credits per month, and Enterprise AI credits are agreed by contract.